Last Update: 6th November, 2025

Terms of Service

These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our website www.spectrallens.com (the “Website”), our digital products, and our creative services (collectively, the “Services”). By accessing, browsing, purchasing from, or otherwise using our Website, you agree to be bound by these Terms and our Privacy Policy and Refund Policy. If you do not agree, please do not use our Website or Services.

1. Company Information

Spectral Lens™ is a trading name of Spectral Lens Ltd, a company registered in England and Wales under Company No. 11056390, with its registered office at 124 City Road, London, England, EC1V 2NX. We are GDPR-compliant and registered with the Information Commissioner’s Office (ICO).

2. Scope of Services

Spectral Lens™ operates as a creative marketing and content production agency, offering (among other things):

  • Brand development, content creation, photography, videography, and marketing services for clients; and

  • The sale of digital downloadable products such as templates, tools, and creative resources through our online store.

All products, services, and materials made available through our Website are collectively referred to as “Services”.

3. Eligibility

By using our Website, you confirm that you are:

  • At least 18 years of age, or the age of majority in your jurisdiction; and

  • Using the Website for lawful purposes in compliance with these Terms.

If you represent a company or organisation, you confirm you have authority to bind that entity to this Agreement.

4. Digital Products

4.1 Delivery

Digital products are delivered electronically and made available for instant download once payment is confirmed. You are responsible for ensuring your device and software can open the files.

4.2 Licence of Use

When purchasing a digital product, you are granted a non-exclusive, non-transferable licence to use the product for your personal or internal business purposes. You may not reproduce, resell, distribute, or share the files publicly or commercially without our written consent.

4.3 Refund Policy

All sales of digital products are final. Refunds are only offered in limited circumstances as set out in our Refund Policy (e.g., duplicate order, corrupted file). By purchasing and downloading digital content, you acknowledge and consent that your right to cancel is waived once download begins.

5. Creative & Marketing Services

5.1 Engagement

When you engage us for creative services (e.g., photography, video production, branding, etc.), a separate project proposal or written agreement will outline the specific scope, deliverables, pricing, and schedule. These Terms apply to all such engagements unless superseded by a signed agreement.

5.2 Payments

Unless otherwise stated in writing:

  • A deposit is required to secure your booking.

  • The balance is due upon delivery or on agreed milestones.

  • Work, files, or licences may be withheld until full payment is received.

Late payments may incur additional charges or result in suspension of services.

5.3 Revisions & Deliverables

We will make reasonable efforts to accommodate revisions as per the agreed scope. Additional revisions or changes outside scope may be subject to extra charges.

5.4 Usage Rights

Unless stated otherwise in writing, Spectral Lens™ retains full copyright ownership of all creative work while granting you a non-exclusive licence to use the deliverables for the purposes outlined in your agreement (e.g., marketing, social media, or internal use).

Spectral Lens™ reserves the right to feature completed work in our portfolio, website, social media, and marketing materials, unless otherwise agreed in writing or subject to an embargo.

5.5 Client Responsibilities

You agree to:

  • Provide all required materials, access, approvals, and information in a timely manner.

  • Obtain necessary permissions, clearances, or model/property releases if you provide subjects, locations, or branding for the project.

We are not responsible for delays or non-performance caused by your failure to meet these obligations.

6. Intellectual Property

All content on this Website including text, graphics, images, videos, logos, product designs, and code—is the exclusive property of Spectral Lens Ltd or its licensors. You may not copy, reproduce, modify, publish, distribute, or exploit any material from the Website or our products without prior written permission.

“Spectral Lens™” and all associated branding are trademarks of Spectral Lens Ltd.

7. Website Use

You agree not to:

  • Use the Website for any unlawful or prohibited purpose.

  • Attempt to gain unauthorised access to our systems or data.

  • Copy, scrape, or harvest data or images from our site.

  • Upload malicious code, viruses, or spam.

We reserve the right to suspend or terminate access for any user who violates these terms.

8. Accounts & Security

Certain areas of the Website (e.g., online store or account dashboard) may require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your credentials; and

  • All activity that occurs under your account.

We may terminate or suspend accounts at our discretion if misuse or fraudulent activity is suspected.

9. Privacy & Data Protection

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy and applicable UK GDPR regulations. By using our Website, you consent to such processing and confirm that all data you provide is accurate.

10. Third-Party Links

Our Website may contain links to third-party websites or services. These are provided for convenience only. Spectral Lens™ does not control or endorse such external sites and is not responsible for their content or privacy practices.

11. Disclaimers

All products and services are provided “as is” and without warranty of any kind, express or implied.

We make no guarantees about:

  • Specific results or outcomes from using our services or digital products;

  • Compatibility or uninterrupted access; or

  • The accuracy of information published on our Website.

12. Limitation of Liability

To the fullest extent permitted by law, Spectral Lens Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our Website or Services. Our total aggregate liability to you for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

13. Indemnity

You agree to indemnify and hold harmless Spectral Lens Ltd, its directors, employees, and affiliates from any claim, loss, liability, or expense (including legal fees) arising out of your use of our Website, Services, or digital products, or your breach of these Terms.

14. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on this page with the “Last updated” date. Continued use of our Website after any changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

16. Contact

For questions, concerns, or legal notices regarding these Terms, please contact us at info@spectrallens.com.